Full priced items can be returned within 30 days of delivery for an exchange or refund. Any items that are on sale are only eligible for exchanges and not refunds.
To start your Return visit https://act71.returnscenter.com
Your right to exchange or return is subject to the following conditions:
- You must contact us and return the item within 30 days of receipt of your purchases.
- The product is in new and resalable condition. If your product is not deemed by Act71 to be in a resalable condition then the cost of repair will be deducted from your refund, depending on the damage incurred, ranging from a nominal fee to the full amount paid at time of purchase. A restocking fee of AU$10 will be charged per return.
- You will be responsible for paying for your own shipping costs to return or exchange your pair of glasses to us.
- If Duties and Taxes are applicable on your exchange order you may have to pay duties and taxes again. Although Act71 will provide best endeavours to minimise this tax if the item is an exchange and full duties and taxes were paid the first time.
Address for Returns and Exchanges
Act71 Pty Ltd
PO Box 2386